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Technical Support
B2BeDocuments.com
Computer Protocol Systems, Inc.
P. O. Box 154
Blue Bell, PA 19422
Phone: 215-542-8383
support@B2BeDocuments.com


Before you call technical support, please be sure to email files highlighted in red color located in the directory where you installed our software.
  • (your folder)
    • \eSmartClient
      • \SBTN3812-SCS2PDF-xxxxxx
        • \ProgramFiles
          • \DiagnosticInfo
            • \sb-yyyymmdd-hhmmss-EBCDICInput.txt
            • \sb-yyyymmdd-hhmmss-EmailTRACEOutput.txt
            • \sb-yyyymmdd-hhmmss-FtpTRACEOutput.txt
            • \sb-yyyymmdd-hhmmss-SpoolFilePrintAttributes.txt
          • \DocumentIndexDB
            • \SBTN3812DocumentIndex.mdb
          • \EmailAddressDB
            • \EmailLog.mdb
            • \SBTN3812Email.mdb
          • \PDFFormControls
            • \SBPDFFormControls.ini
          • \PDFOverlays
            • \*.jpg
            • \*.spf
          • \eSmartClient.dll
          • \SBTN3812.exe
          • \SBTN3812HostSetup.ini



B2BeDocuments.com™, P.O. Box 154, Blue Bell, Pennsylvania 19422 USA
Telephone: 215-542-8383. Fax: 215-641-0809. Email: sales@B2BeDocuments.com.